EEZEVENT VENDOR AGREEMENT
Effective Date: August 5, 2026
This Vendor Agreement ("Agreement") is entered into by and between EezPlatforms LLC ("EezEvent," "Platform," "we," "us," or "our") and the individual or entity registering for or using EezEvent as a vendor, business owner, business team member, service team member, or service provider ("Vendor," "you," or "your").
By creating a vendor account, registering a business, adding a service, accepting this Agreement, or otherwise using the Platform as a Vendor, you agree to be bound by this Agreement. If you use the Platform on behalf of a business or other entity, you represent that you have authority to bind that business or entity to this Agreement.
1. Definitions
- "Platform" means the EezEvent mobile application, website, and related services operated by EezPlatforms LLC.
- "Vendor" means any individual, business, owner, employee, contractor, or team member offering or managing event-related services through the Platform.
- "Customer" means a client, planner, event team member, or other user seeking, inquiring about, coordinating, or booking event-related services.
- "Vendor Services" means the event-related services offered or managed by a Vendor, such as venues, catering, photography, entertainment, rentals, decor, planning support, or other event services.
- "Vendor Content" means any business profile information, service information, descriptions, prices, images, catalog items, social links, availability details, messages, quotes, documents, files, or other materials uploaded, submitted, displayed, or transmitted by or on behalf of a Vendor.
- "Customer Agreement" means any quote, contract, proposal, reservation, arrangement, or other agreement entered into between a Vendor and a Customer.
2. Eligibility and Account Registration
2.1 Legal Authority
You represent that you are at least 18 years old and have the legal authority to enter into this Agreement and to offer, manage, or perform the Vendor Services you make available through the Platform.
2.2 Business Authority
If you register or manage a business, service, business team, or service team, you represent that you are authorized to do so and to submit related business, service, contact, pricing, catalog, image, team, and availability information.
2.3 Accurate Information
You agree to provide accurate, complete, current, and non-misleading account, business, service, contact, pricing, availability, catalog, calendar, licensing, insurance, and tax-related information. You are responsible for keeping that information updated.
2.4 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify EezEvent promptly if you believe your account has been accessed or used without authorization.
3. Vendor Responsibilities
3.1 Service Accuracy and Availability
You are solely responsible for the accuracy of your business profiles, service profiles, service areas, pricing, public contact information, images, catalog items, availability, calendar blocks, lead responses, inquiry responses, quotes, contracts, and other Vendor Content.
3.2 Service Delivery
You are solely responsible for performing Vendor Services in a professional, timely, safe, lawful, and workmanlike manner consistent with applicable industry standards and any Customer Agreement you enter into.
3.3 Laws, Licenses, Permits, Insurance, and Taxes
You are solely responsible for complying with all laws, rules, regulations, licenses, permits, insurance obligations, health and safety requirements, employment obligations, tax obligations, and other requirements that apply to your business, Vendor Services, employees, contractors, and Customer Agreements.
EezEvent does not verify that Vendors hold required licenses, permits, insurance, certifications, or authority to perform Vendor Services.
3.4 Professional Conduct
You agree to communicate professionally and lawfully with Customers, planners, other Vendors, EezEvent personnel, and other Platform users. You may not harass, threaten, abuse, discriminate against, deceive, spam, or otherwise mistreat users.
3.5 Team Members
If you add business team members or service team members, you are responsible for ensuring they are authorized to access the business, service, inquiry, message, document, calendar, and Customer information made available to them. You are responsible for their actions on the Platform to the extent permitted by law.
4. Business, Service, Catalog, Image, and Calendar Tools
The Platform may allow Vendors to:
- Create, update, and delete business profiles.
- Add, update, and delete services.
- Add and manage business team members and service team members.
- Upload, update, display, reorder, and delete service images and catalog items.
- Add service descriptions, service areas, prices, social links, notes, and related information.
- Review inquiry dashboards, statistics, reservations, revenue views, calendar views, and notification lists.
- Create, update, and delete vendor calendar blocks or unavailable periods.
These tools are provided for organization and coordination. You remain solely responsible for verifying availability, pricing, staffing, inventory, schedule conflicts, event requirements, and Customer expectations before making commitments.
5. Inquiry, Outreach, Quote, Contract, and Reservation Workflow
5.1 Inquiry and Outreach Tools
The Platform may allow Customers to send inquiries to Vendors and may allow Vendors to review upcoming events, send outreach messages, respond to leads, and manage inquiry status. EezEvent does not guarantee that any inquiry, lead, outreach message, or Customer interaction will result in a booking or revenue.
Lead discovery and outreach require an effective Pro entitlement for the relevant business owner. Clients may opt out for an event during creation or when editing an existing event. Opted-out events are excluded from Pro lead discovery and cannot receive new unsolicited outreach. Pro subscriptions do not override client outreach settings. In the outreach workflow, client names, email addresses, and phone numbers are withheld until the client responds to your outreach. A Pro subscription provides access to eligible discovery and outreach tools; it does not guarantee access to any client's contact details, a response, or a booking. Use any disclosed information only for the relevant event-service relationship under Section 10. You must not attempt to circumvent contact-information restrictions or send spam or unrelated marketing.
5.2 Quotes and Contracts
The Platform may allow Vendors to send quotes, issue contracts, upload documents, attach files, schedule work, decline inquiries, mark work complete, and manage reservation status. All quotes, proposals, contracts, attachments, documents, schedules, and Customer Agreements are created, issued, accepted, and performed solely by the Vendor and Customer.
5.3 Platform Is Not a Party
EezEvent is not a party to any Customer Agreement between a Vendor and a Customer. EezEvent does not negotiate, control, supervise, guarantee, endorse, or assume responsibility for Vendor Services, Customer Agreements, payments, refunds, cancellations, disputes, scheduling, performance, quality, safety, or outcomes.
5.4 Binding Commitments
If you enter into a Customer Agreement or otherwise make a commitment to a Customer, you are solely responsible for fulfilling that commitment and resolving any related dispute.
6. Subscriptions, Payments, Refunds, and Taxes
6.1 Payments Between Vendors and Customers
As of the effective date of this Agreement, the Platform does not process, collect, hold, transmit, or release payments between Vendors and Customers.
Unless EezEvent separately agrees otherwise in writing, Vendors are solely responsible for:
- Collecting payment from Customers outside the Platform.
- Determining, charging, collecting, reporting, and remitting applicable taxes.
- Handling deposits, refunds, cancellations, chargebacks, non-payment, and payment disputes.
- Maintaining records for their own business, accounting, and tax purposes.
EezEvent is not liable for non-payment, fraud, payment disputes, refund claims, chargebacks, tax obligations, or payment processing issues between Vendors and Customers.
6.2 Basic and Pro Monthly Plans
EezEvent offers monthly subscriptions to vendor account owners. Basic includes one active business, multiple services, a business profile, service catalog, client inquiries, messaging, and calendar and availability tools. Pro includes up to three owned businesses, Basic features, business and service team access, priority placement in relevant searches, and local event leads and outreach.
A subscription applies to the subscribing vendor owner, rather than separately to each business or team member. Team members do not consume owned-business slots and do not need their own subscription to access an eligible owner's Pro business. Customers do not need a vendor subscription. A team member's personal plan does not determine another owner's business entitlements.
6.3 Store Billing, Prices, and Automatic Renewal
Subscriptions purchased through the app are billed by Apple or Google through the store account used for the purchase. The price for your selected Basic or Pro plan is the price displayed in the Apple App Store or Google Play purchase confirmation before you subscribe. The applicable store displays the currency, monthly billing amount, applicable taxes, and any introductory offer, including the monthly price payable after a free trial. Prices are not fixed by this Agreement. Your subscription automatically renews each month unless canceled by the applicable store deadline, subject to the price-change notice and consent requirements described in Section 6.7. Subscription charges are separate from payments for Vendor Services.
6.4 Introductory Offers
Basic and Pro each offer a six-month introductory free trial to eligible subscribers, subject to the offer and eligibility terms displayed by the purchasing store. Unless canceled before the applicable deadline, a free trial converts automatically to a paid monthly subscription at the disclosed price. A change of plan, restoration, or resubscription does not guarantee another trial. Review the store confirmation for your offer, first charge, and renewal details.
6.5 Cancellation, Refunds, and Restoration
Manage or cancel through Apple subscription settings or Google Play subscriptions, using the account that made the purchase. For Apple subscriptions, cancel at least 24 hours before the end of the trial or current subscription period. For Google Play subscriptions, cancel before renewal under the store's displayed terms. Cancellation ordinarily stops future renewal; access generally continues for the remaining paid period, subject to store rules, refunds, revocation, and applicable law. Trial access after cancellation is governed by the applicable offer and store rules.
Cancellation does not itself refund an amount already charged. Refund requests are handled under the applicable store's processes and mandatory legal rights. For assistance, contact support@eezevent.com. Use Restore Purchases in the app to restore an eligible purchase; restoration does not create a new subscription or trial.
6.6 Plan Changes and Loss of Pro Access
Upgrade and downgrade timing, any charges or credits, and effects on an introductory offer follow the purchasing store's applicable terms. A scheduled change takes effect on its confirmed effective date. Pro features remain available while the effective Pro entitlement remains valid, including an applicable verified trial or grace period.
When a downgrade to Basic becomes effective or Pro access expires, delegated business and service team access and Pro lead discovery and outreach are restricted. Retained team memberships may become accessible again when the owner's Pro access is restored. Downgrading does not itself delete retained membership or outreach records; account and data deletion are addressed separately in the Privacy Policy. Basic permits one active business. If you downgrade from Pro with multiple active businesses, you must choose the one business to keep active and make all other businesses inactive. Once the downgrade takes effect, you cannot access any inquiries until you have reduced your active businesses to one. This restriction applies to all inquiry access, including inquiries for the business you intend to keep active. Making a business inactive does not itself delete that business or its records. Pro permits up to three owned businesses; creation of additional businesses remains subject to the applicable plan limits.
6.7 Changes to Subscription Terms
We will provide notice of material changes to subscription benefits or terms and obtain consent where required by applicable law or store rules. Price changes are subject to applicable store notice and consent requirements. Nothing in this Agreement limits mandatory cancellation, refund, or other consumer rights.
7. No Guarantee of Leads, Bookings, or Revenue
Pro priority placement is a paid placement benefit within eligible search results. Relevance, exact-name matches, and other search criteria can affect ordering. A Promoted label identifies this benefit; it does not indicate verification, endorsement, or superior quality.
EezEvent does not guarantee:
- Any minimum number of impressions, profile views, leads, outreach opportunities, inquiries, messages, quotes, reservations, bookings, or Customers.
- Any conversion rate, revenue, profit, business growth, particular availability ranking or search position, recommendation, or outcome.
- That Customers will be qualified, responsive, accurate, or able to pay.
Participation on the Platform is at your own business risk.
8. Vendor Content and License
8.1 Ownership
You retain ownership of Vendor Content you submit, subject to the rights granted in this Agreement.
8.2 License to EezEvent
You grant EezEvent a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, display, publish, modify for formatting, transmit, distribute, and otherwise process Vendor Content as needed to operate, provide, secure, support, market, and improve the Platform.
This license includes the right to display business profiles, service profiles, photos, catalog items, pricing, descriptions, public contact information, and related Vendor Content to Customers, planners, team members, and other users where Platform functionality requires it.
The marketing permission above applies to public business and service profile content. It does not authorize using private messages, customer details, contracts, or other non-public documents in promotional materials without separate authorization.
8.3 Vendor Content Responsibility
You represent and warrant that:
- You own or have all rights needed to submit and use Vendor Content.
- Vendor Content is accurate, lawful, and not misleading.
- Vendor Content does not infringe, misappropriate, or violate any intellectual property, privacy, publicity, contractual, or other rights.
- Uploaded files do not contain malware or harmful code.
EezEvent may remove or restrict Vendor Content that we believe violates this Agreement, applicable law, or Platform integrity.
9. Prohibited Activities
You agree not to:
- Post false, misleading, deceptive, defamatory, infringing, illegal, or fraudulent information.
- Misrepresent pricing, availability, qualifications, licenses, insurance, services, business identity, team authority, or Customer commitments.
- Upload content or files you do not have the right to use.
- Use Customer information for unauthorized purposes.
- Harass, threaten, spam, discriminate against, or abuse users.
- Offer illegal, unsafe, or unauthorized services.
- Circumvent, interfere with, scrape, reverse engineer, overload, or compromise Platform systems, security, workflows, or access controls.
- Use the Platform to send malware, phishing attempts, unsolicited marketing, or unlawful communications.
- Attempt to avoid Platform rules, account restrictions, suspensions, or termination.
10. Privacy, Confidentiality, and Customer Data
Your use of the Platform is subject to the EezEvent Privacy Policy. You agree to use Customer, planner, event, inquiry, message, document, quote, contract, team, and contact information only for legitimate purposes related to the applicable Vendor Service, Customer inquiry, Customer Agreement, or Platform workflow.
You may not sell Customer data, use Customer data for unrelated marketing, share Customer data with unauthorized parties, or contact Customers outside the scope of the applicable event-service relationship unless legally permitted and authorized by the Customer.
You must protect non-public information you receive through the Platform and limit access to authorized personnel who need the information to perform Vendor Services or manage the applicable business or service.
11. Platform Role and Independent Contractor Status
The Platform acts solely as a technology tool and coordination intermediary. EezEvent does not employ Vendors and does not make Vendors agents, representatives, partners, joint venturers, franchisees, or employees of EezEvent.
Vendors operate independently and are solely responsible for their businesses, employees, contractors, services, pricing, taxes, licenses, insurance, contracts, communications, and Customer relationships.
12. Account Deletion, Suspension, and Termination
12.1 Vendor Deletion and Content Removal
The app may allow vendor owners to request account deletion and may allow businesses, services, service images, catalog items, calendar blocks, team members, and inquiry attachments to be deleted. Some information may be retained as described in the Privacy Policy, including backups, logs, legal records, audit history, dispute records, security records, and records needed to protect Customers, Vendors, or EezEvent.
Deleting the app or your EezEvent account does not itself cancel a store subscription. Cancel separately through Apple subscription settings or Google Play subscriptions to stop future billing. Account deletion is separate from subscription cancellation and need not wait until a subscription expires.
12.2 Suspension or Termination by EezEvent
EezEvent may suspend, restrict, or terminate your access to the Platform, remove Vendor Content, or limit feature access if we believe you violated this Agreement, created risk for users or the Platform, provided inaccurate information, misused Customer data, or otherwise acted inconsistently with Platform integrity.
12.3 Effect of Termination
Upon termination, your right to use the Platform ceases immediately. Sections that by their nature should survive termination will survive, including provisions relating to Customer Agreements, payments, taxes, Vendor Content, privacy, confidentiality, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.
13. Disclaimers
The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, EezEvent disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and reliability.
EezEvent does not warrant that the Platform will be uninterrupted, error-free, secure, accurate, current, or available at any particular time or location. Information displayed on the Platform, including Customer information, Vendor information, availability, messages, inquiry status, quote status, calendar status, documents, and workflow information, may be incomplete, delayed, or inaccurate.
14. Limitation of Liability
To the maximum extent permitted by law, EezEvent and its affiliates, officers, directors, members, employees, contractors, agents, service providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, or for damages arising from:
- Vendor Services or Customer Agreements.
- Customer disputes, non-payment, refunds, cancellations, chargebacks, or fraud.
- Event cancellations, event failures, vendor no-shows, Customer no-shows, or scheduling conflicts.
- Lost revenue, lost profits, business interruption, reputational harm, data loss, or lost opportunities.
- Unauthorized access, technical failures, service interruptions, or Platform errors.
To the maximum extent permitted by law, EezEvent's total liability for claims arising out of or relating to this Agreement or the Platform will not exceed the greater of (a) amounts you paid for use of the Platform, including EezEvent subscription fees paid through Apple or Google, in the three months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).
These limitations do not exclude or restrict liability or remedies that cannot lawfully be excluded or restricted.
15. Indemnification
You agree to indemnify, defend, and hold harmless EezEvent and its affiliates, officers, directors, members, employees, contractors, agents, service providers, and licensors from and against any claims, demands, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:
- Your Vendor Services.
- Your Vendor Content.
- Your Customer Agreements or disputes with Customers.
- Your payments, refunds, taxes, licenses, permits, insurance, employees, or contractors.
- Your use or misuse of Customer data.
- Your violation of this Agreement, applicable law, or third-party rights.
- Your negligence, willful misconduct, fraud, or misrepresentation.
16. Force Majeure
EezEvent will not be liable for any failure or delay caused by events beyond its reasonable control, including natural disasters, pandemics, labor disputes, government actions, utility failures, telecommunications failures, hosting failures, cyberattacks, war, terrorism, civil unrest, or technical failures.
17. Governing Law and Dispute Resolution
17.1 Governing Law
This Agreement is governed by the laws of the State of North Carolina, USA, without regard to conflict-of-law rules.
17.2 Arbitration
Any dispute arising out of or relating to this Agreement or the Platform will be resolved through binding arbitration in North Carolina in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or equitable relief in court for misuse of intellectual property, confidential information, Customer data, or Platform systems.
17.3 Waiver of Jury Trial and Class Proceedings
To the maximum extent permitted by law, you and EezEvent waive any right to a jury trial and agree to bring claims only in an individual capacity, not as a plaintiff or class member in any class, consolidated, collective, or representative proceeding.
18. Changes to This Agreement
EezEvent may update this Agreement from time to time. When we update it, we will revise the effective date above. Continued use of the Platform after an updated Agreement becomes effective means you accept the updated Agreement.
19. Entire Agreement
This Agreement, together with any terms incorporated by reference, is the entire agreement between you and EezEvent regarding your use of the Platform as a Vendor and supersedes prior or contemporaneous understandings about that subject.
20. Contact Information
For questions or support, contact: